FAQ
MAINTENANCE INSTRUCTIONS FOR ALL TEXTURES:
- Shampoo at least once a week
- Use a shampoo no higher than pH7
- Do NOT massage
- Rinse thoroughly with lukewarm water
- Apply conditioner, comb through with a wide tooth comb, starting with the ends working your way up you scalp
- Rinse thoroughly
- Let air dry
- Use styling products minimally to avoid build up
- For Wavy & Curly hair use a spray bottle of water for natural look
- For a “WET” look, we suggest a leave in conditioner & water or a curl definer & water
- AVOID ALCOHOL BASED PRODUCTS TO AVOID DRYING OUT YOUR HAIR(this is your hair now)!
- Dampen hair with a water bottle
- Comb through (wide tooth comb) beginning at the ends and working your way up to your scalp
- Scrunch up hair gently to reform curls
- Let air dry
- Style as desired
How long will it take to ship?
- Shipping will take 3-5 business days to ship after Processing time( 2-5 business days).
Is there a processing
When will the order ship?
- Orders usually ship within 2-5 days of payment being received.
- For all our Custom Wigs the Standard Production & Processing time takes 5-21 days.
When can I pick up?
- Pick is available during business hours.
- Contact us to schedule pick up.
How long will my hair last?
- With proper care, Our wigs will last 1-3 years.
How many bundles do I need?
- It depends on style.
- -10-14 inches two bundles minimum
- -16-24 inches 3 or more bundles minimum
- -26-30 inches 4 or more bundles minimum