FAQ

 MAINTENANCE INSTRUCTIONS FOR ALL TEXTURES: 
  • Shampoo at least once a week
  • Use a shampoo no higher than pH7
  • Do NOT massage
  • Rinse thoroughly with lukewarm water
  • Apply conditioner, comb through with a wide tooth comb, starting with the ends working your way up you scalp
  • Rinse thoroughly
  • Let air dry
 DAILY MAINTENANCE: 
  • Use styling products minimally to avoid build up
  • For Wavy & Curly hair use a spray bottle of water for natural look
  • For a “WET” look, we suggest a leave in conditioner & water or a curl definer & water 
  • AVOID ALCOHOL BASED PRODUCTS TO AVOID DRYING OUT YOUR HAIR(this is your hair now)!
  • Dampen hair with a water bottle
  • Comb through (wide tooth comb) beginning at the ends and working your way up to your scalp
  • Scrunch up hair gently to reform curls
  • Let air dry
  • Style as desired
How long will it take to ship?
  • Shipping will take 3-5 business days to ship after Processing time( 2-5 business days).

Is there a processing 

​
When will the order ship?
  • Orders usually ship within 2-5 days of payment being received.
  • For all our Custom Wigs the Standard Production & Processing time takes 5-21 days. ​
When can I pick up? 
  • Pick is available during business hours. 
  • Contact us to schedule pick up. 
How long will my hair last?
  • With proper care, Our wigs will last 1-3 years.
​
How many bundles do I need?
  • It depends on style.
  • -10-14 inches two bundles minimum 
  • -16-24 inches 3 or more bundles minimum
  • -26-30 inches 4 or more bundles minimum